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New Contributor
Posts: 2
Registered: ‎05-02-2018

imageCLASS MF632C/634C scan error message

[ Edited ]
Suddenly, when I use Canon MF Scan Utility and select "PDF Document Scan" button for my "Canon MF632/634_409F38943CB5" product, I get the following error.
 
MF Scan Utility settings shows the Paper Size is set to Letter.
 
And I am scanning a letter-sized document from the feed tray (though scanning from the scan bed yields the same results).
 
I swear this is a recent occurrence.
 
Thoughts?
 
Selected paper size is larger than physical scanning area. Cropping will occur. Continue?
 
 
New Contributor
Posts: 2
Registered: ‎05-04-2018

Re: imageCLASS MF632C/634C scan error message

I have a MF249dw and this started happening to me too after installing the Windows 10 April 2018 update.
New Contributor
Posts: 2
Registered: ‎05-02-2018

Re: imageCLASS MF632C/634C scan error message

Thanks.

 

The scans do seem to work okay if I click "continue"

 

 

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New Contributor
Posts: 2
Registered: ‎05-04-2018

Re: imageCLASS MF632C/634C scan error message

I just noticed that I don't get the warning dialog if scanning from the document feeder, only the glass.

Product Expert
Posts: 373
Registered: ‎02-28-2017

Re: imageCLASS MF632C/634C scan error message

Hi rdefuria   

 

In order to properly assist you, I will just need to know what operating system you are running?  Additionally, how is your imageCLASS unit being connected (USB or Wireless)?

 

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