10-25-2017 02:41 PM
Our office printer won't take papers in the feeding tray for scanning/faxing. It gets halfway through one sheet and jams/stops. any suggestions on how to fix? nothing seems to be in the way.
10-25-2017 02:57 PM
Hi lcochling!
Thanks for reaching out! We recommend reaching out to our US-based support team for one-on-one troubleshooting. They're at 1-800-OK-CANON (1-800-652-2666) Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.
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