09-09-2017 06:13 PM
I have a MF4570dn printer. I had a paper jam today. I took out the paper. However, I keep getting the paper jam message. I have triple checked and there is NO paper in the printer. I took the toner out numerous times. I've turned the printer off and on several times. I've left it unplugged for at leave 15 minutes and turned it back on. I still get the false printer jam message. How do I troubleshoot this? Thanks.