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Registered: ‎09-09-2017

false paper jam message! How to reset?

I have a MF4570dn printer.  I had a paper jam today.  I took out the paper.  However, I keep getting the paper jam message.  I have triple checked and there is NO paper in the printer.  I took the toner out numerous times.  I've turned the printer off and on several times.  I've left it unplugged for at leave 15 minutes and turned it back on.  I still get the false printer jam message.  How do I troubleshoot this? Thanks. 

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