Canon Community Canon Community

New Contributor
Posts: 1
Registered: ‎09-09-2017

false paper jam message! How to reset?

I have a MF4570dn printer.  I had a paper jam today.  I took out the paper.  However, I keep getting the paper jam message.  I have triple checked and there is NO paper in the printer.  I took the toner out numerous times.  I've turned the printer off and on several times.  I've left it unplugged for at leave 15 minutes and turned it back on.  I still get the false printer jam message.  How do I troubleshoot this? Thanks. 

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement