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No Letter (8.5" X 11") paper option on GX2020

Hello,I have a Canon GX2020 printer I am having issues with. I do not see plain letter 8.5" x 11" as a paper option. When printing from Acrobat I have that set as the default paper option. Same for the Windows default printing option.When I print, I ...

mholl044 by Apprentice
  • 79 Views
  • 0 replies
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MF642Cdw prints light. Firmware will not update.

Prior to changing the empty genuine toner cartridges to new genuine toner cartridges, the print quality was fine.  However, now, the print quality has changed and it will not print darker.  It copies fine. For example, if a copy from the feeder or th...

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lallen by Apprentice
  • 156 Views
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imageCLASS MF642Cdw Dull Printing

Hello,Can anyone tell me why my printer is printing like this? I have tried everything I can think of. I cropped the top off on purpose to not show my clients information but you get the idea how it is printing. 

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Jp42227 by Apprentice
  • 433 Views
  • 2 replies
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LBP226dw will not switch on

My LBP226dw printer is less than 3 months old. However suddenly it refuses to switch on. When I connect it to power and press any or all of the buttons the screen simply does not illuminate nor the engine make any sound. It is as if it were a brick.A...

eddyoc by Apprentice
  • 93 Views
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Trouble printing envelopes

good morning can someone help me i have  problems when i want to print envelopes from the STAMPS page. The printer cancels the first 3 letters of the sender of the envelope.The envelope is configured for envelope numbe#10

nuby54 by Apprentice
  • 88 Views
  • 1 replies
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Windows 11 LBP122DW installation failure

Just bought new Canon LBP122DW  for local USB printing from Dell laptop without optical disc reader.1. Included CD is useless2. I wasn't able to locate online setup file from Canon www sites.3. Finally Windows 11 installed automatically something nam...

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hessuu by Apprentice
  • 680 Views
  • 7 replies
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Resolved! MF Toolbox doesn't work on Windows 10

I have a MF4570dn, and recently upgraded from Windows 8.1 to Windows 10. I can no longer scan using the MF Toolbox utility.   I had MF Toolbox 4.9 installed before the upgrade, and it worked just fine.  After the upgrade, I get "Cannot communicate wi...

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mj1856 by Apprentice
  • 561740 Views
  • 435 replies
  • 11 likes

ghosting on my canon imageClass D1350 black & white laser

Seems I have what they call ghosting on my canon imageClass D1350 b&w laser.  I can see faint text of other parts of a document where they should not be.  My toner is pretty old I assume as I never remember changing it to so put a new toner in.  Then...

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nickdu by Apprentice
  • 209 Views
  • 2 replies
  • 0 likes

imageCLASS MF269dw II thinks it's out of paper

I have a newer 269II printer and a couple of days ago i tried to print a doc. and the error light came on stating out of paper.  the only way to get a copy was to  touch the letter button.  i thought maybe the ink was out or low so i put in a new car...

imageCLASS MF741Cdw "squeak"

My ImageClass 741C has begun squeaking during printing but stops after completion.Searching on the issue suggests it may be a dirty "roll holder gear" and removal to clean but I find no instructions on how to access the gear to do this?!Could use acc...

CANON741 by Apprentice
  • 139 Views
  • 0 replies
  • 0 likes
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