10-29-2017 01:32 PM
I am suddenly seeing an equally spaced and sized pattern of black dots down the right side of my printed documents and 2 columns of dots also equally spaced and sized down the left side. What is causing this and how do I fix it?
11-02-2017 11:35 AM
Cleaning the Fixing Roller should help. Click HERE for cleaning instructions.
If you continue to have difficulties, please contact our support group using the following link:
11-02-2017 11:49 AM
Yes, I've already tried cleaning the Fixing Roller. Still have the same issue.