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Occasional Contributor
Posts: 6
Registered: ‎08-10-2016

My Canon Lasers imageCLASS LBP151dw Wireless Monochrome Printer does not print anymore

My Canon Lasers imageCLASS LBP151dw Wireless Monochrome Printer does not print anymore.

 

It used to work fine.

 

How can I fix this?

Moderator
Posts: 777
Registered: ‎10-12-2012

Re: My Canon Lasers imageCLASS LBP151dw Wireless Monochrome Printer does not print anymore

Hi, mobile1!
 
To have a better understanding of your issue, please let everyone know the version of Windows or Mac in use. Also, what exactly is going on? Are you running into any error messages?
 
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help via Email at http://Canon.us/SupportCF
 
Thanks!

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Occasional Contributor
Posts: 6
Registered: ‎08-10-2016

Re: My Canon Lasers imageCLASS LBP151dw Wireless Monochrome Printer does not print anymore

I am running Windows 10 (64-bit).

Occasional Contributor
Posts: 6
Registered: ‎08-10-2016

Re: My Canon Lasers imageCLASS LBP151dw Wireless Monochrome Printer does not print anymore

No error messages.

Product Expert
Posts: 74
Registered: ‎03-01-2017

Re: My Canon Lasers imageCLASS LBP151dw Wireless Monochrome Printer does not print anymore

Hello mobile1,

I understand you are no longer able to print with your imageCLASS LBP151dw from your Windows 10 computer.  How are you connecting your printer to your computer, with a USB cable or via your network?

If you need immediate assistance and you're in the USA, please click http://Canon.us/ContactCF for our US-based support. If you're outside of the US, please click http://Canon.us/4xf7 for support options.

Occasional Contributor
Posts: 6
Registered: ‎08-10-2016

Re: My Canon Lasers imageCLASS LBP151dw Wireless Monochrome Printer does not print anymore

It is connected wirelessly.

 

Product Expert
Posts: 224
Registered: ‎02-28-2017

Re: My Canon Lasers imageCLASS LBP151dw Wireless Monochrome Printer does not print anymore

Hi mobile1,

 

If you were able to print before lets power cycle the router to see if this helps.  "Unplug the power cord to your router and wait a few minutes and plug it back in".  Are you able to print at this point?

 

If you continue to have difficulties, please contact our support group using the following link:

http://Canon.us/ContactLI

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
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