Canon Community Canon Community
 


Reply
New Contributor
Posts: 2
Registered: ‎09-06-2017

MF8580Cdw is not scanning Error 255,0,0

Hi,

MF8580Cdw is not scanning. It has only just started producing this error everytime I follow the following instructions:

 

Click Scan on machine, remote, and it says waiting

 

On my computer I open up Toolbox and click scan B&W, it brings up Select Source: Platen Glass. No Auto Mode.

This has only started happening recently. What is the problem.

 

Then when I click scan. It says Error Code 255,0,0 Terminate Scanner Driver.

Very Frustrating.

 

Regards,

Rose

Product Expert
Posts: 202
Registered: ‎02-28-2017

Re: MF8580Cdw is not scanning Error 255,0,0

Hi RoseCen,

 

In order to properly assist you, I will just need to know what operating system you are running?  Additionally, how is the unit being connected to your system? (USB or Wireless).

 

Please note, Canon's Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. If this is an urgent support need, please use the link below to reach our friendly Technical Support Team:

http://Canon.us/ContactLI

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Highlighted
New Contributor
Posts: 2
Registered: ‎09-06-2017

Re: MF8580Cdw is not scanning Error 255,0,0

Windows 10 Home is my operating System. There are three computers connected through an ethernet. We use wireless internet.

I hope this helps.

 

Regards

Rose

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement