09-07-2017 12:20 AM
MF8580Cdw is not scanning. It has only just started producing this error everytime I follow the following instructions:
Click Scan on machine, remote, and it says waiting
On my computer I open up Toolbox and click scan B&W, it brings up Select Source: Platen Glass. No Auto Mode.
This has only started happening recently. What is the problem.
Then when I click scan. It says Error Code 255,0,0 Terminate Scanner Driver.
09-07-2017 06:05 PM
In order to properly assist you, I will just need to know what operating system you are running? Additionally, how is the unit being connected to your system? (USB or Wireless).
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