12-30-2017 09:45 PM
I'm trying to print envelopes with the MF249DW printer with Windows 10. I'm able to print letter size, legal and scan images. When I try to print envelopes with MS Office (Word, Excel or Publisher), there is no envelope options in either the page setup or printer options when I get ready to print. With my other printer, there are options for #10 envelope (4.12" x 9.5"). Can anybody tell me if I need to add something or make adjustments to the global printer settings?
Any help will be greatly appreciated.
Solved! Go to Solution.
01-13-2018 06:41 PM
Found the solution. Downloaded the drivers from Canon's website:
Opened Windows 10 device manager
Updated driver from this folder
Note: #10 envelopes now show up in the printer paper selection.