Canon Community Canon Community
 


Reply
New Contributor
Posts: 2
Registered: ‎01-06-2018

MF236n will not scan to pc

Everything else works. The PC recognizes the printer and the printer sees the PC, but I can't scan from the printer. I keep getting "an error occured" message. However I can go to the PC, find the printer in devices and remotely scan from the PC. latest driver is installed.

Product Expert
Posts: 273
Registered: ‎02-28-2017

Re: MF236n will not scan to pc

Hi waterbound,

 

In order to properly assist you, I will just need to know what operating system you are running?  Additionally, is the unit being connected via USB or via ethernet cable?

 

Please note, Canon's Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. If this is an urgent support need, please use the link below to reach our friendly Technical Support Team:

http://Canon.us/ContactLI

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
New Contributor
Posts: 2
Registered: ‎01-06-2018

Re: MF236n will not scan to pc

Windows 10 and USB.

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement