01-06-2018 08:12 AM
Everything else works. The PC recognizes the printer and the printer sees the PC, but I can't scan from the printer. I keep getting "an error occured" message. However I can go to the PC, find the printer in devices and remotely scan from the PC. latest driver is installed.
01-09-2018 10:11 AM
In order to properly assist you, I will just need to know what operating system you are running? Additionally, is the unit being connected via USB or via ethernet cable?
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