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MF216N WON'T SCAN

dalibor
Apprentice

Hello

 

my new mf216n work OK except scanning. even on printer display it goes till end than wait and after a while of "Scanning" and first on left green light blinking stops with "An error occurred"

Also can't find any software for scanning from computer

I have windows 10 on my desktop computer

 

Thank you

 

Dalibor Jurina

 

1 REPLY 1

kri5tin4
Apprentice

I am also having the same issue. Please help. Everything else works except for the scan. I really need to use this feature ASAP. 

Thanks, Kristina 

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