MB5440 Can't add a destination folder to the Printer from Windows10 x64

[GreigW]

Can anyone help with this issue?

I can locate the printer on the network and 'read' the saved destination folders already registered in the printer.  When I try to add a 2nd folder from Windows 10  I get a message saying: 'Printer is not responding...'.  (the first folder was added using windows 7 - no problems)

Have turned off firewall and checked that I can ping the printer and connect to its web interface using its ip address - all good.  What am I missing?  Please someone!

[chris-canon]

Hey Canon, 

any suggestions for resolving this?

[John_B]

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