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MAXIFY MB2020

amcradle
Apprentice

I moved my printer from one spot to another (short distance) in the process the cord pulled out in the back, causeing it to be unplugged.  When I plugged it back in the error light came on and is solid, the power light will come on but it won't shut off, nor does the screen light up or does it function in anyway..

I use this for my business and need it running

I left it unplugged for over an hour & it still doesn't work.

 

Is there a trick to making the light go off

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi amcradle,

 

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

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