12-19-2023 06:35 PM - last edited on 12-20-2023 09:10 AM by Danny
My GX6021 has less than 1600 sheets printed. It has worked great. But now it has stopped printing in color. I access the printer via Wi-Fi and the results have been the same regardless of originating computer, operating system or app used.
I have rebooted and run deep clean about four times and it still comes up without color. I checked the support chat bot and it has not information on cleaning heads.
Any suggestions?
04/16/2024: New firmware updates are available.
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