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MAXIFY GX6021 not printing colors

dalcassian
Apprentice

My GX6021 has less than 1600 sheets printed.  It has worked great.  But now it has stopped printing in color.  I access the printer via Wi-Fi and the results have been the same regardless of originating computer, operating system or app used.

I have rebooted and run deep clean about four times and it still comes up without color.  I checked the support chat bot and it has not information on cleaning heads.  

Any suggestions?

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