Ir3035 Smb Windows 10

[bobbob]

Hi, a customer called me this week telling me that its scan function is no longer on his Ir3035.

He was configured to scan on a local folder (smb).

After taking a look, I noticed the 1709 version of Windows 10 was installed and it stopped working.

After searching, it seems that the new windows 10 version is disabling the smb1.

Any idea to get it working ?

The ir3035 certainly wont use smb3.

Thank you.

[Jenine]

Hello Bobbob!

Welcome to the Canon Forums and thanks for posting!

Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you! If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers who are in your area!