06-08-2018 01:57 PM
My imagerunner c5255 printer printed color documents flawlessly for about 18 months but over the past month or so, the calibration is lost every 3 to 7 days. The drums have been replaced and it silll loses calibration. Any thoughts as to why all of a sudden this is happening?
06-08-2018 02:07 PM
Welcome to the Canon Forum and thank you for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.
If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.