01-03-2018 07:41 PM
Suddenly, my D530 started giving me an error message when I try to print or copy. It says there is no paper in the drawer and tells me to load paper. There IS paper in the drawer, but when I clear the error message and attempt to print or copy, the paper rolls halfway up and jams. Then I get the Paper Jam message, and I go through all the steps to clear it. Then when I try again, it tells me there is no paper. Next I get the jam. It is this one-two error every single time. Help.
01-09-2018 10:24 AM
If you continue to have difficulties, please contact our support group using the following link: