06-07-2013 02:06 PM
We have an IR5055 Printer here at work. Whenever I try to print on both sides of a page, the second (or "back") page comes out wrong. The margins are all messed up, and the first line or two of the document is cut off/printed at the very top of the page, while there is a large white space on the bottom of the page. If I attempt to print multiple pages, this happens with each other--page one (or "top") prints fine, while the second is always messed up in the same way.
This happens on multiple compluters, and printing from Adobe, Word, and WordPad. If I use the printer as a copier, it will copy the 2 pages to one double-sided page just fine. I've played around with changing various settings, but nothing seems to resolve this.
06-07-2013 03:43 PM