Having trouble loading MP-101 paper in Canon MX922 printer- seems to not fit cassette. Any thoughts?

[gthag]

Just bought Canon MX922 printer and having some trouble at setup with MP-101 paper fitting into cassette. Seems too wide to fit in. Am I having spatial orientation issues or is this something others have noted? Thanks

[Karl1]

Hi gthag,

The cassette is designed specifically for plain paper.  When using Matte or Glossy photo paper, please use the rear tray for pritning.

[hgovenor]

The set up instructions specify to load the MP-101 paper into the lower cassette. Neither the MP-101 paper nor plain paper seem to fit between the right/left paper guides in this cassette. ??

[triplebrook]

Where is "rear tray" on the MX922 for printing on matte photo paper?

[Jason]

Hi triplebrook, 

Check out the following link for more information on the two paper trays and how to load different types of paper: http://Canon.us/rupr

Hope this helps!

[velvagolden]

I would not have been able to figure this out had I not found this forum;  so first - thnak you all!

the instructions are not just inadequate, they are deliberately misleading;  I agree with the poster who asked "why?"    I'm sure the Canon company does not care but for what it's worth, there has to be a terribly incompetent legion of workers there, because this kind of incompetence does not come without some real effort at **bleep**ing things up

[hgovenor]

I just did the same thing - The "lower" cassette has two parts - see if you can pull another drawer out below the one you tried - the paper does fit in there...  the upper one will just fit envelopes it seems.  Stealthy lower drawer!

[scherer4]

I am afraid to try to pull anything out. Will you just send us a book, with the directions in it. This is worse than trying to apply for health insurance.

[svete]

Thanks for this!  My printer is in the bottom of a buffet cabinet, and I thought I had the lower tray out...but there was one lower yet.

Thanks again.

[keithhawk]

YES!!! Thank you for making me aware of the lower drawer! Nothing about that in the directions.