08-28-2017 03:03 PM
I'm using the imageclass MF733dw. Attempts to scan a document to my desktop generates "Google Cloud Print Communication Error". Printing and copying functions are fine. I have restarted both the desktop and the printer to no effect.
Scan function was operating just fine before lunch.
Please advise. Thank you.
11-19-2017 12:20 AM
I will need to gather some more information so that I can best assist you. If you still need assistance with this error, please answer the questions below:
1. Which operating system is installed on your computer?
2. Is the Google Chrome web browser open on your computer when you attempt to scan a document?
I look forward to your reply with the information I have requested. If you need immediate assistance, please contact us at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST, for further assistance.
03-14-2018 01:03 PM
I am constantly getting a "google cloud communication error" message before printing. Since I purchased the printer I have had a blinking yellow light on the console. I am only allow to print after I shut off the system and turn it back on. Any help would be approciated. I am working from a Surface 4 Proi5. I also have the same issue from my Mac.
03-14-2018 01:13 PM
We recommend reaching out to our friendly support team for one-on-one troubleshooting. They're available Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays at 1-800-OK-CANON (1-800-652-2666).
Support at Canon USA is always free, and right here in the USA.