08-28-2017 03:03 PM
I'm using the imageclass MF733dw. Attempts to scan a document to my desktop generates "Google Cloud Print Communication Error". Printing and copying functions are fine. I have restarted both the desktop and the printer to no effect.
Scan function was operating just fine before lunch.
Please advise. Thank you.
11-19-2017 12:20 AM
I will need to gather some more information so that I can best assist you. If you still need assistance with this error, please answer the questions below:
1. Which operating system is installed on your computer?
2. Is the Google Chrome web browser open on your computer when you attempt to scan a document?
I look forward to your reply with the information I have requested. If you need immediate assistance, please contact us at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST, for further assistance.