01-14-2018 12:50 PM
I have a Canon MF244dw printer. I am trying to install the driver I downloaded from the canon web site I get an error when I try to install from network connection.
I am running Windows 10. Thanks in advance for any help.
05-03-2018 10:52 AM
Based on the specfic issue described, It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:
05-03-2018 04:26 PM
Thanks for the reply James, allbeit a little late. I contacted Canon customer support and was on the phone with them for 45 miutes. They walked me through re-setting up the printer (something I had done countless times prior to calling), only to have them tell me that it was an issue on my end with the computer/network. I completly disagreed, I hookup my one year old canon printer that I replaced and had no issues. I ended up sending the printer back to Amazon, wich is a whole other story.
I bought a Brother printer and had it unpacked and running with no issues in 20 minutes.
Needless to say both Canon and Amazon lost my business because of this printer. And I have been buying Canon printers for over 20 years.