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New Contributor
Posts: 3
Registered: ‎02-12-2018

Canon Premium Metallic Photogloss ICC? - Pro-4000

All, just had my Pro-4000 delivered.  I had purchased some Canon Premium Metallic Photogloss roll paper from B&H, yet when I attempt to update the Media via the app, it is not showing this Canon Paper type.  I did confirm via https://downloads.canon.com/nw/pdfs/product-showcase/bus-consumables/consum_LargeFormat.pdf that it is compatible with the Pro-4000.  

 

I've searched everywhere and can't find it.  Any help would be appreciated!

 

Thanks,

Scott

Moderator
Posts: 534
Registered: ‎11-20-2012

Re: Canon Premium Metallic Photogloss ICC? - Pro-4000

Hi scottg61376! 

Thanks for joining and posting in the Canon Forums! 

The Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback.

If you are in the United States and this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team. 

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We hope this helps! 

New Contributor
Posts: 3
Registered: ‎02-12-2018

Re: Canon Premium Metallic Photogloss ICC? - Pro-4000

That’s what I was looking for Crista, community assistance and feedback...have any to share?

Esteemed Contributor
Posts: 4,816
Registered: ‎11-13-2012

Re: Canon Premium Metallic Photogloss ICC? - Pro-4000

You might have better success calling Canon. This is a user supported forum, and if there are no particpants who have your device, or who know the answer, you won't hear anything.

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472
New Contributor
Posts: 3
Registered: ‎02-12-2018

Re: Canon Premium Metallic Photogloss ICC? - Pro-4000

Thanks John, figured it might take a minute since this forum does seem to be very active.

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