01-06-2018 07:57 PM
Help! it stopped copying-- just sits and spins, light flashes-- nothing!!
I tried installing the new driver on my mac-- now what?
05-03-2018 04:26 AM
There is a recommended patch to install if you are having copying issues. Let's perform the following steps to download and install the patch:
1. Visit Canon's website at: http://usa.canon.com/support
2. Type MF628Cw in the "Enter a Model Name" box and click search.
3. On the Support page for your unit, click the 'Drivers& Downloads' link in the middle of the page.
4. Select "Operating System"
5. Under the Firmware Tab click on the file named "[Windows] MF624Cw/ MF628Cw Firmware Update Tool (V03.01)". After reading the details and disclaimer, click 'I Agree to terms. Download and save the file to your computer. Once the download is complete, double-click the file from its download location to begin the installation.
6. Attempt a copy at this point.
If you continue to have difficulties, please contact our support group using the following link:
http://Canon.us/ContactLI
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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