07-30-2015 11:35 PM
The printer works fine without any trouble, but Toolbox (to scan documents) isn't working. It doesn't detect the scanner. Is there an update for this printer to support windows 10 soon? Or is there another way I can go about doing this?
Solved! Go to Solution.
07-31-2015 03:12 PM
I have same problem with my MF4350d scanner. If anyone has figured out a way to get Toolbox or scanner to work with windows 10, please post. Printing is not a problem, but I need to use the scanner too.
07-31-2015 03:52 PM
08-04-2015 10:15 PM
Upgraded to Win 10 today, so I had this problem too.....however......
OK, so this isn't an exact substitute for the Toolbox....
Download and install the latest drivers for your MF4770n from this site. Restart your PC. Test printing.
Windows App store, Windows Scan app, install
At MF4770n load a doc to scan, select Remote Scanner, open Windows Scan App
USe the drop down menus to select source, output etc. You can preview platen scans, not auto feeder docs.
Works for me, hope it does for you.
08-07-2015 11:53 AM - edited 08-07-2015 11:53 AM
After having used Canon's ToolBox and Windows SCAN, I don't see any point to loading the ToolBox. SCAN is already part of Win 10 and is more intuitive,
08-12-2015 02:38 PM
I figured out how to fix both the Toolbox and scanner. It simply requires that you uninstall both the current drivers and the Toolbox, reboot the computer, and reinstall the drivers.
12-25-2015 11:47 PM
I solve this problem on my Imageclass MF4350d by dong the following:
It simply requires that you uninstall the current drivers, remove the printer, disconnect the printer USB cable, reboot the computer, and reinstall the drivers, connect the printer USB cable and reinstall the printer..I used Print Management app to uninstall current drivers.Both the tool box and Windows Fax and Scan program worked after these steps.
I hope it helps you.