Canon MB5420 printer - the latest firmware is on the server install the firmware update from device

[dot573]

I got the message displays on my Canon MB5420 LCD screen

"the latest firmware is on the server"
"install the firmware update from device settings in setup"

How do I loacte and install the new firmware?. I went to Canon USA site

and there is no new FW for my OS Windows 10(selected).

Thank you.

-Tien

[Patrick · Accepted solution]

Hi dof573,

To update the firmware of your MAXIFY MB5420, please follow these steps:

 1.  Press the HOME button on your MAXIFY MB5420.

 2.  Swipe the screen and then tap SETUP.

 3.  Tap Device Settings.

 4.  Tap Firmware update.

 5.  Tap Update and then Yes.

Your MAXIFY MB5420 will download and install the update.

http://ugp01.c-ij.com/ij/webmanual/Manual/All/MB5400%20series/EN/UG/ug_changing_settings0100.html

[Patrick · Accepted solution]

Hi dof573,

To update the firmware of your MAXIFY MB5420, please follow these steps:

 1.  Press the HOME button on your MAXIFY MB5420.

 2.  Swipe the screen and then tap SETUP.

 3.  Tap Device Settings.

 4.  Tap Firmware update.

 5.  Tap Update and then Yes.

Your MAXIFY MB5420 will download and install the update.

http://ugp01.c-ij.com/ij/webmanual/Manual/All/MB5400%20series/EN/UG/ug_changing_settings0100.html

[dot573 · Accepted solution]

Thanks Patrick, your instruction works perfectly. My MB5420 has new firmware version installed.

[rosco]

Thanks for that. Easy when you know how

[WillowsVF]

Thanks so much for make this information available.

Sandi Turner
Community Manager CPM Candidate & ARM
Maryland