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Canon ImageClass MF632Cdw Noise

chamilton2392
Apprentice

How do I stop the high pitch tone that sounds while the printer is running? I thought maybe it was some sort of data recieving tone since I am using wireless but it happens whenever something is printing whether I print from the computer, scan or copy something. Is there anyway to mute this sound or stop it from going off?

1 REPLY 1

Patrice
Whiz

Hi chamilton2392.

 

Is the printer plugged into a surge protector?  If so, please power the printer off and plug it directly into a wall outlet.  Once the printer is back on, please make a copy to verify if you still hear the noise.

 

If the noise persists, we will have to recommend that you call us at 1-800-OK-CANON (1-800-652-2666) for further assistance.

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