02-02-2017 04:41 PM
I followed your instructions. Still getting line. There is a tiny little black spec on the top white portion that sits on the glass when closed. Could that be it. I tried glass cleaner. It would not come out.
03-08-2017 09:17 PM
I just started to have this issue. I have run the "fix/clean" twice and no black ink on the paper. I cleaned the rollers but still the black solid lines....... HELP. Thank you
03-08-2017 09:36 PM - edited 03-08-2017 09:37 PM
To have a better understanding of your issue, please let everyone know the model of the printer you have.
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help via Email at http://Canon.us/SupportCF
You can also use the following link to browse our library of user manuals by clicking HERE.
08-21-2017 02:06 PM
I have an Canon Imagerunner 3035. It suddenly has been showing thick vertical lines. It also notce that it has a greater tendency to do paper jams and seem to be running hot.
I disconneted the machine however, I am concerned that reconnecting is not going to be enough. What do you recommend?