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New Contributor
Posts: 2
Registered: ‎02-02-2017

Re: Black vertical line on scans

I followed your instructions. Still getting line. There is a tiny little black spec on the top white portion that sits on the glass when closed. Could that be it. I tried glass cleaner. It would not come out. 

New Contributor
Posts: 2
Registered: ‎02-02-2017

Re: Black vertical line on scans

That worked for me! Thanks.

 

New Contributor
Posts: 1
Registered: ‎03-08-2017

Re: Black vertical line on scans

I just started to have this issue.  I have run the "fix/clean" twice and no black ink on the paper.  I cleaned the rollers but still the black solid lines.......  HELP.  Thank you

Moderator
Posts: 788
Registered: ‎10-12-2012

Re: Black vertical line on scans

[ Edited ]

Hi, 1985slh!
 
To have a better understanding of your issue, please let everyone know the model of the printer you have.
 
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help via Email at http://Canon.us/SupportCF
 
You can also use the following link to browse our library of user manuals by clicking HERE.
 
Thanks!

Highlighted
Occasional Contributor
Posts: 5
Registered: ‎01-17-2017

Re: Black vertical line on scans

I can't see your scanner, but scanners have to be perfectly clean or else you will see some line if there's anything resting on the glass where the scanner moves.

New Contributor
Posts: 2
Registered: ‎07-16-2016

Re: Black vertical line on scans

Sometimes cleaner will not get everything.  I had to use a plastice credit card and lightly scape the surface to get it completely clean

Occasional Contributor
Posts: 12
Registered: ‎08-09-2017

Re: Black vertical line on copies

If the line is occuring when printing to the device, it is most likely the Drum or Imaging unit. You will need to buy a new one to remedy the line.

New Contributor
Posts: 1
Registered: ‎08-21-2017

Re: Black vertical line on scans

I have an Canon Imagerunner 3035. It suddenly has been showing thick vertical lines. It also notce that it has a greater tendency to do paper jams and seem to be running hot. 

 

I disconneted the machine however, I am concerned that reconnecting is not going to be enough. What do you recommend? 

Neil Binder

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