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Black stain on bottom of printouts

SBCNate
Apprentice

Hi,

 

We have a Canon C2220 and whenever we print, a think black stain is left on the bottom of both sides of the page.

 

Have done the basic "Clean inside unit" aswell as this https://www.youtube.com/watch?v=tTlipJLXnGo but still have the issue.IMG_20160610_100427996.jpg

Any ideas on how to manually fix this would be very appreciated.

 

Thanks in advance,

 

Nate

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