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Black ink won't dry on photo paper. Please help! I have an IPF5100 printer

paperprinting
Apprentice

Hello, I have a Canon IPF5100 printer.

 

The problem is that black ink wont dry on any photo paper that I print!


I have tried everything I can think of, tried several different semi-gloss and glossy paper, bought a brand new set of inks, tried many different settings for paper on the printer, and different paper profiles on the software provided (photoshop plug in)

 

Even after weeks, if I run my finger over the black areas of the print the ink rubs off. All other ink colours set immediately after coming out of the printer..

 

If anyone has any ideas, please help!!!!

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