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ADF jammed on ImageClass MF4890dw

dmacbride
Apprentice

I have some paper jammed in the automatic document feeder on my MF4890dw.  I followed the steps in the support dicument (http://kbsupport.cusa.canon.com/system/selfservice.controller?CMD=VIEW_ARTICLE&ARTICLE_ID=64055) but the paper ripped at step 6 ( the paper is very thin).  I have little bits of ripped and crumpled paper stuck in the feeder and I cannot get it out by pulling.  I think the feeder needs to be disassembled so I can pick those bits of paper out.  Do you think that's true?  Are there instructions somewhere that i can access that describes how to properly disassemble the ADF so I can take the paper bits out?  Does the service manual (which I've found for purchase online)  describe it?  Thanks in advance,  David.

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