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New Contributor
Posts: 3
Registered: ‎10-08-2017

EF 70-200mm lens issue / twitching

Hi There,

 

I was wondering if anyone could help me please?

 

I recently attached my Canon EF 70-200mm USM II 2.8L lense to my Canon 5D Mrk III camera. I attached it and it started to make a clicking sound, and when you looked through the view finder it would be jumping up and down, i also noticed it was going inbetween F.stops. It had nothing to do with the camera, as my standard lens was working fine.

 

Anyone had the same issues? If yes, than how was it resolved?

 

Thanks in advance

 

James

Esteemed Contributor
Posts: 3,635
Registered: ‎06-25-2014

Re: EF 70-200mm lens issue / twitching

[ Edited ]

Is this the first time you've used this lens, or just the first time it's exhibited this behavior? Is it the "IS" version of the lesn? Did you get it new or used? Are you able to take pictures with it? If so, with what result?

Bob
Boston, Massachusetts USA
VIP
Posts: 8,025
Registered: ‎12-07-2012

Re: EF 70-200mm lens issue / twitching

Failing IS.  It needs service.  Call Canon service.

A lot of Canon stuff. Along with, a lot of other stuff.
New Contributor
Posts: 3
Registered: ‎10-08-2017

Re: EF 70-200mm lens issue / twitching

Hi Bob,

 

Its just over 2 years old now, and yes its the first time this has happened. Yes is the IS version, i did get it new, i am able to take pictures, but they are blurry as the glass keeps moving.

 

James

New Contributor
Posts: 3
Registered: ‎10-08-2017

Re: EF 70-200mm lens issue / twitching

OK thanks ebiggs1, i will see if i can get booked in, would you know a rough cost for the rectification?

Honored Contributor
Posts: 5,250
Registered: ‎08-13-2015

Re: EF 70-200mm lens issue / twitching


JSPhotography wrote:

OK thanks ebiggs1, i will see if i can get booked in, would you know a rough cost for the rectification?


Canon will typically give you quote within a week.  It take a bit longer around holidays, when sales volume is peaking.

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"I don't rent software. I use Photoshop CS6, ACR 9.8 and Lightroom 6.8 ."
VIP
Posts: 8,025
Registered: ‎12-07-2012

Re: EF 70-200mm lens issue / twitching

"... would you know a rough cost for the rectification?"

 

I don't but Canon may have a flat rate.  Because they will go through the lens and make it perfect.  They will give you a warranty on their work, too.

A lot of Canon stuff. Along with, a lot of other stuff.
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