Canon Community Canon Community
 


Reply
New Contributor
Posts: 1
Registered: ‎03-18-2017

Does lenses box has to be sealed or not? (EF 50mm 1.2L)

I bought it from 3rd party (authorized distributor though) and now doubt it's authenticity.

 

The box has minor damage like it was dropped from about 3-4 feet. It also not sealed so it's easy to whoever holds it to replace the content.

 

Let's say the box (with the lense inside) was dropped from about 3-4 feet. How it could affect the lense performance? What about 6 feet? (I have no idea the actual height it was dropped from)

 

I paid $1300 for the lense and kind of nervous.

 

Thank you for your responses.

Esteemed Contributor
Posts: 2,937
Registered: ‎06-25-2014

Re: Does lenses box has to be sealed or not? (EF 50mm 1.2L)

What does the vendor say? The really reliable vendors that most of us use would probably exchange it without hesitation.

Bob
Boston, Massachusetts USA
Esteemed Contributor
Posts: 3,998
Registered: ‎08-13-2015

Re: Does lenses box has to be sealed or not? (EF 50mm 1.2L)

Not every vendor is reliable.  The serial number on the box should match the serial number on the lens.  Furthermore, the warranty card should also have a matching serial number.  

 

Any drop is not good for camera gear.  If you suspect the lens may have been damaged [I know I would be suspect], then I would return the lens for a refund.  I would purchase the lens from another vendor.  

 

I purchase all of my Canon gear from two online sources.  Either directly from Canon, or from what is probably the largest Canon online retailer, B&H Photo Video, which is a NYC superstore.  Most of the regular users are the same way, and many have a local photo shop that they can use.

----------------------------------------------------------------------------------------------------------------------------------------------------------

"I don't rent software. I use Photoshop CS6, ACR 9.8 and Lightroom 6.8 ."
Highlighted
Honored Contributor
Posts: 7,126
Registered: ‎12-07-2012

Re: Does lenses box has to be sealed or not? (EF 50mm 1.2L)

Two things.  One, I doubt a fall from 3 or 4 feet damaged the lens as long as it was inside a Canon box with packing.  Two, I would also return it if I had any doubt.  You will always wonder if you don't but it is most likely OK.

A lot of Canon stuff. Along with, a lot of other stuff.
Frequent Contributor
Posts: 57
Registered: ‎01-31-2017

Re: Does lenses box has to be sealed or not? (EF 50mm 1.2L)


iliachinkarev wrote:

What about 6 feet? (I have no idea the actual height it was dropped from)

 

I paid $1300 for the lense and kind of nervous. 

 


Return the lens for a refund. Purchase anew from a known and reputable source. 

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement