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New Contributor
Posts: 1
Registered: ‎03-02-2017

Re: Autofocus not working. (18-55mm lens)

Hi have just tried the remedy for the AF not working on the 18-55mm lens, it works! Many thanks indeed.

New Contributor
Posts: 1
Registered: ‎03-31-2017

Re: Autofocus not working. (18-55mm lens)

Tried pulling on the lens ring with it in MF mode..still won't focus!

Esteemed Contributor
Posts: 4,560
Registered: ‎08-13-2015

Re: Autofocus not working. (18-55mm lens)


johnnybongo wrote:

Tried pulling on the lens ring with it in MF mode..still won't focus!


Instead of "pulling" on the lens, which can only damage it, try rotating the focus ring.  Read the post by Canon Product Expert Julius on the first page.  

 

I also suggest that you read all of the posts, because others had one trouble or another, but found a way to overcome them and described what they did.  In most cases, people just had to have a little courage and TURN the focus ring a little bit harder.  

 

NOTE:  Canon has made a few different versions of the 18-55mm lens.  This fix is not intended for lenses with model numbers that end with "STM".  If your "STM" lens seems stuck, then you need to contact Canon U.S. Support at 1-800-OK-CANON.

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New Contributor
Posts: 1
Registered: ‎04-21-2017

Re: Autofocus not working. (18-55mm lens)

Hmmm, my AF was working some of the time - untli I tried this. Now it doens't work at all. Any suggestions to undo whatever went wrong?  No clunks or pops durign the steps. I did extend and retract the zoom - I always have had issues figuring out which ring the focus one is.

New Contributor
Posts: 1
Registered: ‎06-01-2017

Re: Autofocus not working. (18-55mm lens)

Hello,

I've had my Canon Rebel t3i about 3 1/2 years now.  I do a lot of traveling abroad.  I use the autofocus a lot with both of my lenses.  This last trip the autofocus would work intermittently with both lenses then all of a sudden not work.  When it did work I could hear it try to focus and see the difference.  When it didn't work it didn't do anything.   No noise or anything.  It did it off and on with both lenses so I don't think the lenses are the problem.  Does anyone have any idea what might be going on?

Esteemed Contributor
Posts: 3,224
Registered: ‎06-25-2014

Re: Autofocus not working. (18-55mm lens)


heathershaven wrote:

Hello,

I've had my Canon Rebel t3i about 3 1/2 years now.  I do a lot of traveling abroad.  I use the autofocus a lot with both of my lenses.  This last trip the autofocus would work intermittently with both lenses then all of a sudden not work.  When it did work I could hear it try to focus and see the difference.  When it didn't work it didn't do anything.   No noise or anything.  It did it off and on with both lenses so I don't think the lenses are the problem.  Does anyone have any idea what might be going on?


The usual explanation is that somebody had tried to manually focus the lens while it was in autofocus mode. Many Canon lenses are OK with that action, but on most or all versions of the 18-55 it tends to jam the autofocus mechanism. Sometimes the lens can be unjammed without significant damage by manhandling it in a prescribed manner (recorded in detail at least once in this forum) and sometimes not. If it doesn't work, your only recourse is to try to have it fixed; but many people think that paying to have such a cheap lens fixed is a waste of money.

Bob
Boston, Massachusetts USA
New Contributor
Posts: 1
Registered: ‎06-18-2017

Re: Autofocus not working. (18-55mm lens)

I just want to say thank you sooooooo much for the tip on pulling out the focusing ring.  It worked for me to!!!!!

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