09-21-2017 02:05 PM
You absolutely qualify for the Upgrade program! Give them a call to get details before sending your lens in, just so you have the best info to make a decision.
Also, a clean and check (Canon Maintenance Service) here at Canon is super cheap - they'll make sure your camera is nice and clean, inside & out, and all the buttons work like they should. It's not an outright repair, but it's maintenance that we recommend for all cameras periodically.
When you go to the link above for repair, it'll give you the details for clean and check too! The site will lay everything out for you in advance, BUT, if you have questions, our people are super friendly, and are happy to help!
09-21-2017 02:09 PM
09-21-2017 04:26 PM
Honestly it's why I bought it it already looks brand new. Just had a bit of dust inside the body from the previous owner. But it's been something even the tech at Shutterbug recommended. Amazing where dust can find it's way into even with proper care. My old FSLR got dust into the eyepiece and I had always been super careful. It's on my list to get done now. I picked up the body for a great price well under the recommended msrp used. $300+ less than B&H wanted.
The fact that you got a 7D at a great price is all the more reason to keep it in top condition. The one downside of interchangeable lenses is that dirt can get into a lot of obscure places, and getting it out has to be done very carefully. I have a couple of 7D's and a few other Canon cameras (including a couple that belong to my wife), and we try to have each one and its lenses cleaned at least every couple of years. If you live in the eastern half of the U.S., I recommend the Canon repair shop at Jamesburg, New Jersey (about five miles from Exit 8 of the NJT). They do a good job and do it very quickly; I've dropped off cameras there around noon and had them arrive at my house the next day.
09-21-2017 04:41 PM
09-21-2017 05:04 PM
09-21-2017 05:39 PM
09-21-2017 11:21 PM
And another thing I discovered and it triggered a lens error on my screen is the F Stop is holding wide open, setting the F/Stop at any level and hitting the side button to view the setting does not trigger the shutters to move. So in the lens will come im sure it's a bad lens now sadly. And my guess is if the Shutter for the F/Stop is not functioning that could be the issue why it's having an issue focusing possibly?
Shouldn't be, because focusing is always done with the lens wide open. That's the point of the button beside the lens - to let you see what your actual depth of field will be, because the aperture blades normally stay open for focusing. You wouldn't want it otherwise, because the more light that gets in, the more accurate the focus will be.
But if that button doesn't work - i.e., doesn't stop the lens down - that's a bad sign, because if something is sticking, the camera probably won't get the lens to stop down either. If that's what's happening, most of your pictures should probably be overexposed, because the camera has to assume that the stop-down mechanism will do its job. Is that what you see? If not, you may be looking for the problem in the wrong place.
If the mechanism is sticking, corrosion would have to be the prime suspect, and that re-kindles my suspicion that the lens may once have gotten waterlogged.
09-22-2017 10:12 AM
"You are the first person to indicate that cleaning the contacts made any change whatsoever!"
I can't remember the last time I ever heard cleaning the contacts worked or helped. Yet people will clean away and sometimes with destructive methods.
It appears now, it didn't help here either.
09-28-2017 10:11 PM