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pixma mp 830 will copy but will not print from desktop

johnkout
Apprentice

Pixma MP 830 will copy from flatbed and feeder. It will fax etc. It will not print from the computor. i tried my laptop also and also changed usb cables. Did all the cleaning steps.

1 REPLY 1

Ramona
Authority

Hello johnkout,

 

So we can better troubleshoot the issue, please reply to this thread with any error message that is received when trying to print from your computer to the printer, as well as what operating system you have on your computer. 

 

We look forward to further assisting you.

 

If this is a time-sensitive matter, additional support options are available at Contact Us.

 

 

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