lide 110 with grayish image on scanned documents

[ceejay]

hi, please help me i have canon lide 110 there is grayish image on my scan. i have cleaned the glass but still there is grayish image appearing on my scan. Below is the sample image. Thanks you for helping.

[Ramona]

Hi ceejay,

You can try calibrating the scanner to see if this will resolve the issue being experienced.  To do this, please follow the steps shown here.  Should the issue continue, we ask that you please contact a Canon technical support representative here for further assistance.  A representative will be happy to assist you free of charge.

[ceejay]

I tried to calibrate but still the problem exists. Also i have another problem, my scanning was cut.

[ceejay]

hi, i have a problem with my scanner. My scanned image is incomplete. PLease help. Thanks