06-28-2017 07:10 PM
Hello, I am in trouble with this Zebra printer Z4M PLUS and error condition is Paper Out!
I tried everything in technical documentation about Z4M PLUS and nothing!
In technical documentation I read things like these:
ERROR CONDITION PAPER OUT:
Media is not loaded or is loaded incorrectly ! Load media correctly and see Media Loading Overview on page 28! (I loaded everything correctly!)
Misaligend media sensor! Check positon of the media sensor! (I check the position and I tried every one possible position of the media sensor but nothing!)
The printer stops: MEDIA light ON, ERROR light flashes!
The printer is set for noncontinuous media, but continuous media is loaded! Install proper media type, or reset printer for current media type and perform calibration! (Okay I did it and nothing!)
06-28-2017 07:28 PM
Thanks for joining and posting the Canon Forums!
The printer you have is manufactured by Zebra and not Canon. We'd suggest reaching out to Zebra for further assistance with the media issue you are experiencing.
We hope this helps point you in the right direction!
06-28-2017 10:22 PM
The right direction is not exist.
Zebra works only with their partners and discriminate ex partner or users. Access is not granted to zebra support forum!
But thank you!.