02-04-2013 04:33 AM
Somewhere I read that there is a solution to reset the printer. However, I don't remember what or where it is. My printer is almost a year old, is not connected to a computer but used just for copies. Therefore network and computer problems are not a factor. Error message comes up after printing 9-10 copies. A new cartridge does not solve the problem, nor does resetting.
Any help would be appreciated.
02-08-2013 12:44 PM
Hi Louisegberg,
Please try turning the printer off, and unplugging it, for at least ten minutes. If the error returns, please let us know which error code you are running into, and we'll be happy to further assist!
If this is a time-sensitive matter, additional support options are available at Contact Us.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.