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Print Studio Pro won't install in Photoshop

CarlCrumley
Apprentice

The Canon instructions to install this plugin for Photoshop says to "start the plug in installer." It shows I'll get a window to pop up where I can click "CONTINUE," but instead I get a window that says "A version of Adobe Photoshop supported by Print Studio Pro is not installed.... etc., etc." with only an "OK" window to click on. When I click on "OK" the window goes away so nothing has happened to install the plug in.

 

I'm using Windows 10 and I'm in the Adobe Creative Cloud with Photoshop 2015.1.2 Release (20160113.r.355 x64).

5 REPLIES 5

jrhoffman75
Legend
Legend

Download latest version. 

 

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/professional-inkjet-print...

 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

Thank you very much for that idea... it worked!

 

Carl

This gives a 'page not found' error

https://www.usa.canon.com/internet/portal/us/home/support/details/professional-large-format-printers...

 

Go here.

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

Thanks. Since I bought the printer yesterday, I assumed the software was up-to-date. I should have checked.

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