11-13-2014 12:59 AM
When inks do not print correctly, we recommend performing at least one cleaning and two deep cleanings on the printer to try and get the ink to print. If the ink still does not print, performing a print head alignment may resolve the issue. To do this, please follow the steps located at the link below:
If the ink still does not print, the printer may require servicing; please call or email us at one of the methods on the Contact Us page to obtain your servicing options.
10-18-2017 05:15 PM