01-17-2017 11:50 PM
At this point I can't do anything with my printer, it just keeps cycling through the start up process and erroring out. I'd like to remove and reinstall the ink or put it through a cleaning cycle but no luck. At this point I can't even replace the cartridges. Seems rather counterproductive.
01-18-2017 08:21 AM
So that the Community can help you better, please tell us which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, our US-based technical support team is standing by ready to help 24/7 via email at http://Canon.us/SupportCF or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT). We also encourage you to check out our Knowledge Base at that same link for answers to common questions.
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