12-02-2015 11:28 PM - last edited on 12-02-2015 11:42 PM by Tiffany
I HAVE AN OLDER PIXMA PRINTER AND AM IN NEED OF THE DRIVERS. I HAVE THE SERIAL NUMBER <removed per forum guidelines> CAN YOU ASSIST ME IN OBTAINING THE MODEL NUMBER TO DOWNLOAD THE DRIVER.
12-02-2015 11:41 PM
Hi LewisLopez,
Thanks for posting on our forum! We've removed your serial number information per forum guidelines. This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, contacting our US-based technical support team is the most efficient way to get these issues straightened out. They're standing by, ready to help 24/7 via Email at http://bit.ly/Canon-Support or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!
12-05-2015 12:53 PM
Hello.
The name of the printer should be on the front or top of the unit. Check the front area of the printer to locate the model. It should start with letters such as MG, MP, MX or IP.
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