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New Contributor
Posts: 3
Registered: ‎03-18-2017

Error message C:\users\R.C.\cnmess

ever since I start window 10 had 8.1 The above message keeps coming up everytime i restart or reboot

my Toshiba.  Also I have downloaded the latest update nand each time I add anoter printer to my devises

is this really necessary?

Moderator
Posts: 1,007
Registered: ‎10-25-2012

Re: Error message C:\users\R.C.\cnmess

Hello rcsloanw10,

 

Welcome to the Canon USA Community Forums!

 

The error message you're referencing doesn't appear to have anything to do with Canon hardware or software. You might want to contact the company that makes the device or software that it's referencing for the best answer.

 

When adding a Canon printer to your computer or network, you'll want to ensure you're using the included Canon software for best results. If you need help with this, our US-based team is happy to assist at 1-800-OK-CANON (800-652-2666) during the week from 10am to 10pm (ET). 

 

We hope this helps!

New Contributor
Posts: 3
Registered: ‎03-18-2017

Re: Error message C:\users\R.C.\cnmess

the las t portion of message is cnmss I mistakenly added the e
New Contributor
Posts: 3
Registered: ‎03-18-2017

Re: Error message C:\users\R.C.\cnmess

also there was not included software when purchased my printer id
Moderator
Posts: 1,007
Registered: ‎10-25-2012

Re: Error message C:\users\R.C.\cnmess

Hello rcsloanw10,

 

Which Canon printer do you have?

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