08-15-2017 05:26 PM - edited 08-15-2017 05:28 PM
I am going insane here trying to figure out how to change the settings. I want to save pictures as jpeg and not a pdf. it insists on saving as a pdf file.
can you plz tell me how to change this to jpeg?
I have a Dell desktop and run Windows 10
I have gone through mauals and cannot find anything...tyvm
08-15-2017 05:36 PM
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To have a better understanding of your issue, please let everyone know what operating system (Windows 7, 8, 10) or Mac OS X (10.X) you are using and what program you are using to scan with. That way, community will be able to assist you with suggestions appropriate for your product.
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11-24-2017 06:26 PM
The data format often depends on the nature of the document. Text is typically saved as PDF, and images are usually saved as JPG. Changing the document type often will change the data format.
Type "IJ Scan Utility" in the search box in the lower left of the screen.
Open IJ Scan Utility.
Press the "Photo" button for JPG.
The default save location for JPG scanned images is the Windows "Pictures" folder.
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12-11-2017 03:59 PM
I am on the verge of throwing this scanner in the bin. Why oh why is it so complicated to not scan in a jpeg format? The web is full of complaints about this machine. Canon this is a big big mistake and this machine is hopeless.
12-11-2017 04:02 PM
I am having the same issues. I am using windows 10 and all i want to do is save images and documents in jpeg format and save them to a seperate folder. All images are save as PDF (which I do not want) and is a word file.
02-03-2018 09:49 AM
02-07-2018 10:16 AM
If you continue to have difficulties with adjusting the settings in the IJ Scan Utility, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
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