10-22-2017 12:43 PM
My scanner is not properly reading the negatives; it will read 3 frames when there are 4 and when the results are shown, there is a big white bar down the middle and only half the pic is shown. I have used several different strips and all have this issue.
10-22-2017 12:52 PM
So that the Community can help you better, we will need to know the Computer Operating System you're using (Windows Vista/7/8/10 or macOS 10.x), as well as the software you're using to access your scanner
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