12-20-2017 10:42 PM
Since I upgraded from Win 7 to Win 10 I have not been able to use my 8600F scanner. As advised, I did the following:
Unfortunately, the scanner still is not working.
Using Start, Settings, Devices, Printer & scanners, CanoScan, Manage Open Scanner, Preview (or Scan), it makes the scan, but the image is black.
Using Photoshop Elements 15, the scanner is recognized as "WIA CanoScan 8600F" but the scanned image is black.
I would appreciate if anyone can give me detailed advice how to make my CanoScan 8600F work with my Windows 10, version 1709.
Thank you very much,