10-29-2017 08:40 PM
I had not used the scanner for a few weeks and tried to scan a few photos tonight and get an error saying that "Cannot start MP Navigator EX." and gives me 4 things to check. I checked all those things and uninstalled and reinstalled both the software and driver and am still getting this message. Any ideas what to try next?
10-30-2017 07:57 PM
In order to better assist you, allow me to ask a couple questions:
I look forward to your reply.
10-31-2017 10:09 AM
It seems like I got an error one of the times but not I just get the pop up that says the MP software won't start and to try four things. The software and drivers were reinstalled from the Canon website. I am using Windows 10.
11-03-2017 11:37 AM
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