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Suspicious collaboration email

I got a mail yesterday from info [dot] canonusa [dot] collabs [at] gmail [dot] com Hello, I am _____, [Name omitted per Community Guidelines.] brand partnership manager for "Canon USA”. So we are just launching our influencer/ambassador campaign and ...

ashahire by Apprentice
  • 1109 Views
  • 7 replies
  • 0 likes

Canon MP25DV adding machine high pitch noise

I just purchased probably my fifth Canon MP25DV over the last few years and this one is emitting a almost constant high pitch noise which is very annoying.  None of my other adding machines have ever done this.  It's going back to Staples tomorrow.  ...

rsccpa by Apprentice
  • 4741 Views
  • 9 replies
  • 1 likes

Congratulations, You Ranked Up!

@Oldyellr Thank you for contributing to the Canon Community & congratulations on ranking up to Enthusiast! Community members, learn more about ranking up by clicking on the following link.  

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ccanada by Community Manager
  • 203 Views
  • 0 replies
  • 4 likes

Congratulations, You Ranked Up!

@pedz Thank you for contributing to the Canon Community & congratulations on ranking up to Enthusiast! Community members, learn more about ranking up by clicking on the following link.  

final rank image copy.png
ccanada by Community Manager
  • 179 Views
  • 0 replies
  • 4 likes

Resolved! Edit equipment on My Canon account page

Hello all.  I hope this is easy to answer.I registered a new lens (RF-S 10-18 STM) into my account on my canon.  Either I didn't se it or it didn't ask for serial number.  I then clicked on the link to register my carepak.  Both are showing up fine o...

Resolved! Site issues are occuring again

I'm also having to once again manually load recent messages.  Screen is blank.   Specifically when attempting to view the main "Discussions & Help" screen.  If I drill down in the various sub-screens (e.g. General Discussion), that does load the newe...

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rs-eos by Elite
  • 440 Views
  • 4 replies
  • 0 likes

Resolved! Numerous issues today on this forum

Found this morning several things are awry.Mainly that if going to the main Discussions & Help section, no threads show up at all.  You have to now click on the "Load More" button.  Refreshing the page though removes all threads and you have to click...

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rs-eos by Elite
  • 479 Views
  • 4 replies
  • 0 likes

I'm unable to reset my Canon Account password

I've had my Canon Account since 2013, and it has been a while since I logged in. When I attempt a password reset, I never receive an email to reset my password. I've been attempting it at least 7/8 times and I have checked my spam, junk, and trash fo...

Getting Manuals on website...

... Seems to be hosed. I see the button to click for the manual, but nothing happens. I tried with the S100 earlier today, and just tried with the T7 and neither worked.I get to this screen:But clicking on manual just loads the same page.

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Price decrease soon after camera purchase

I purchased a refurbished R6 Mark II body on 11/24/2023 for $1799.  I see that the price has now changed to $1759 for this item.  Would I be eligible for a refund of the $40 price difference?  I attempted to call sales customer service but the call w...

sbphoto by Apprentice
  • 403 Views
  • 3 replies
  • 1 likes

Camera Forums and Speedlite Flashes Problems

Greetings community members, the "Speedlite Flashes" forum will NOT display any new posts. It only shows unanswered posts. I don't know why it suddenly started doing this all of the other forums display new posts. No other information is displayed in...

Screenshot 2023-12-03 173515.png

Congratulations, You Ranked Up!

@Blueberry_Lover Thank you for contributing to the Canon Community & congratulations on ranking up to Enthusiast! Community members, learn more about ranking up by clicking on the following link.  

final rank image copy.png
ccanada by Community Manager
  • 319 Views
  • 1 replies
  • 4 likes
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