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Unable to find product listings for product registration

So I've registered, or perhaps have been registered, and have a Canon Account.  I go to see my registered products, and all I see is an old Canon 60D.  I have two 90D's that I'd like to add and also just purchased a Pixma TR8620a which I'd like to re...

DocFig by Contributor
  • 539 Views
  • 4 replies
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Unable to setup a new account

I either get the error message,Unexpected error while creating profile or An error occurredwhen trying to setup a new account. Here is the link to the page that I am on. https://myprofile.americas.canon.com/us/register?sourceSystem=Magento&&targetUrl...

Vpryor by Apprentice
  • 261 Views
  • 1 replies
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Removing Registered Products with Active CarePak

While I was able to remove most products today from my account (for gear I sold back to B&H Photo), I'm unable to remove products that still have an active CarePak.   No edit/delete buttons will show up for these items.Is there any user-accessible me...

rs-eos by Elite
  • 357 Views
  • 2 replies
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Resolved! Does CPS Gold require one to be full time?

I'm exploring options of starting a photography business.  Though this will only be part time.  I'll be retaining my full time position of software engineer for at least the next 12 years.In looking at requirements of CPS gold, I did see "Offers supp...

rs-eos by Elite
  • 493 Views
  • 3 replies
  • 0 likes

Canon's unfair sales policy

I bought directly from Canon a MFP Model GX7021 on November 27, 2023 and paid $649.99. I then discovered that the identical printer was available on Amazon for $549 and if I paid with Amazon VISA, the cost would be $489!!!  I contacted Canon for a re...

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oscarr by Apprentice
  • 637 Views
  • 3 replies
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Canon CPS at PPA Imaging USA

  Canon Professional Services offered complimentary Clean & Checks (up to 2 pieces per member) to Gold, Platinum & Enterprise CPS Members throughout the show. Day 3 of the show will be pick-up only (no Clean & Check services that day). 

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ccanada by Community Manager
  • 819 Views
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Resolved! Canon 10x30 IS Sticky Body

Camera body is disgusting. These binoculars are not cheap and work well except for this problem which makes them unusable. This is a manufacturer's defect and in my opinion, Canon should compensate the customer.

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Possible scam - Collaboration request email

Hello,I received an email that I believe is a scam concerning being a Canon influencer from info.canonusa.collab@gmail.com .  The person gave their name, but there is no company address or info under the signature outside of “Canon USA”.  Strangely t...

SpannMan by Apprentice
  • 483 Views
  • 3 replies
  • 0 likes
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